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Online Returns (online orders only)

 

We now have an easy returns process where you can download your own label. You can head to https://cottonon.com/UK/information-about-returns.html and the instructions are under the "Want to return via post?" header.

Once received, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 3-5 days, depending on the payment method used to place your order.

 
If the item returned does not meet our Returns Policy below your order will be sent back to you.
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