★My promo code doesn't work
Having trouble with a promo code?
If your promo code won’t apply or you get an error message, check whether the following applies to you:
You’ve already used the code. Our promo codes can only be ...
How do I enter my promo code?
Promo codes can be entered via the my bag page by selecting "Apply a promo code" and entering the code provided.
Please note that promo codes are case sensitive.
Code not applying? See My promo co...
I didn't receive my 'welcome' promo code
The 'welcome' promo code we offer when registering for our email newsletter will be sent to you within half an hour of you registering.
If you don't receive the email with your promo code, please c...