Delivery & Tracking
United Kingdom Delivery Information
Click & Collect - £2 or FREE for orders £25+ Available in selected stores Delivered from our warehouse to your chosen store within 1-2 business days Please note: uncollected orders will be cancell...
International Delivery Information
International Delivery - £10 Includes delivery to Austria, Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Republic of Ireland, Switzerland, Scotland, Wales, Isle of Man, Scilly Islands...
What happens if my order is received damaged or incomplete?
Sorry your order hasn't arrived as it should have. Please get in touch using the chat button below so that we can assist you further. To speed up the process make sure you include: Your order numb...
How can I track the delivery of my order?
Once your order leaves our warehouse you’ll receive an email with a tracking number that can be used to check your parcel’s progress. You will usually get your tracking email within five business d...
When will I get my tracking email?
Once your order has been packed and dispatched from our warehouse, we’ll send you a tracking email. You can expect to receive your tracking email within 1-2 business days after placing your order. ...
Where can I collect my Click & Collect order?
Click & Collect is available in select stores. To check for your nearest store visit our Store Finder.
Click & Collect - Parcel Collection
What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know wh...