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Can I change or update my online order?

If you need to update your address, or cancel your order, we can do this within two hours of you placing the order. We can't change the items in your order, sorry, but you can cancel it and place a new order if something has gone wrong!

To update your address or cancel your order within two hours of placing it, call 0800 085 5123 between  7:00am to 4:00pm Monday to Friday.

 

What if I missed the two hour window?

 

Once you receive your order, you can follow our returns instructions in the Returns section of our website if you want to return an item.

 

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